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Executive Leadership
AudienceResidents, partners, and media
Next actionView priorities or official resources
Digital pathways for public organizations
One tap.
The right next step.
Give residents, candidates, students, and partners a clearer path from an in-person interaction to the right next action.
No app required. AgencyTap connects approved cards, badges, signs, and QR codes to mobile pathways designed around a specific audience and outcome.
Cross-Sector Versatility
Purpose-built for public and mission-driven institutions.
AgencyTap shapes each experience around the institution, the audience, and the action it needs to make easier.
Versatile profiles. Shared technology. Purpose-built experiences.
Outcome-LedBegin with what should happen next
Institution-AlignedDesigned around identity and mission
Audience-SpecificGuide each person toward useful action
No App RequiredOpen by tap or scan in a browser
Designed Around the Mission
What should happen after the tap?
Start with the outcome. See how the content, actions, and structure change around what your organization needs someone to do next.
Recruitment pathway
Move interest directly toward application.
Give candidates an immediate route to qualifications, openings, hiring events, and the recruitment team.
AudienceProspective candidatesPrimary outcomeBegin an informed application
TCTri-County Fire & Emergency
RecruitmentStart your service career.Requirements, openings, and events
Apply Now ↗View Qualifications ↗Meet the Recruiter ↗Hiring Events ↗
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Purpose-built actionsEvery button supports the selected outcome.
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Branded experienceThe pathway feels native to the organization.
03
Relevant informationPeople see what they need in the moment.
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Immediate next stepInterest moves directly toward action.
The technology stays familiar. The pathway is designed around the outcome.
Built Around the Role
One organization. Many pathways.
Different teams can guide different audiences toward different actions while remaining recognizably part of the same institution.
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Recruitment and HR
AudienceCandidates
Next actionApply or review qualifications
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Community Outreach
AudienceResidents and community partners
Next actionRegister or participate
04
Training and Development
AudienceEmployees and learners
Next actionView courses or register
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Public Information
AudiencePublic and media
Next actionRead verified updates
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Programs and Services
AudiencePeople seeking assistance
Next actionFind forms, eligibility, or the correct office
Start with one profile. Expand across teams, programs, and touchpoints as your organization grows.
How AgencyTap Works
Start with the interaction. Design the pathway.
AgencyTap works with your organization to identify the interaction, shape the mobile experience, and place access where people need it.
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Define the outcome
Identify the audience, the moment, and the action your organization wants to make easier.
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Design the pathway
Shape the approved content, hierarchy, branding, and actions around what that audience needs next.
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Place access intentionally
Connect the experience to the appropriate NFC or QR touchpoint where the interaction naturally occurs.
Physical Access Architecture
Access placed with intention.
The right access point depends on where the interaction happens. AgencyTap can connect approved physical materials to the pathway designed for that moment.
Meet the representative and access approved resources
Personnel and Field Operations
NFC badge, credential overlay, or lanyard tagExplore opportunities, register, or apply
Events and Recruitment
Tabletop sign, counter display, or booth signReach services, forms, updates, or the correct office
Facilities and Public Spaces
Lobby plaque, reception display, or service-point signMove an offline reader into a useful digital pathway
Print and Media
Brochures, reports, mail, and approved QR artworkLive Founder Profile
Experience the pathway behind the platform.
Explore Ellesia Thurmond's AgencyTap profile and see how one tap can organize contact, conversation, background, and next-step actions in a single mobile experience.
Explore Ellesia's ProfileNo app required. The profile opens as a mobile web experience.
- Actions shaped around a real person and objective
- Contact details managed from one AgencyTap profile
- Links can connect to existing sites, forms, and resources
“I am fascinated by the realm between what exists and what has yet to be imagined.”
Ellesia Thurmond
Founder · Author · Strategist
Powered by AgencyTap
The Idea Behind AgencyTap
Designed around what should happen next.
The technology to tap or scan already existed. What was missing was a more intentional way to design what happened afterward.
AgencyTap began with a systems question: How can an organization make the next step immediate, clear, and useful after a physical interaction?
Founder Ellesia Thurmond recognized that organizations often already have the information people need. The greater challenge is helping someone reach the right information, person, resource, or action at the moment it matters.
Drawing from her work in organizational learning, leadership development, and public-service environments, she designed AgencyTap to shorten the distance between interaction and action.
Ellesia ThurmondFounder and Systems Designer
About Ellesia ThurmondRequest a Demonstration
Build a clearer path from interaction to action.
Bring us the moment your organization wants to improve. We will discuss the audience, desired outcome, and a possible AgencyTap pathway.
View Example Pathways