Meet the Founder

AgencyTap began with the pathway, not the card.

Ellesia Thurmond created AgencyTap from a recurring systems problem: organizations can make meaningful contact with people and still lose momentum in the space between an introduction and the correct next action.

A business card may share a name and phone number. An AgencyTap experience is designed around what the visitor actually needs to do next, whether that is applying for an opportunity, finding a service, registering for training, meeting a team, accessing an approved resource, or continuing a professional relationship.

This is the thinking behind AgencyTap: begin with the agency’s objective, understand the audience and interaction, then build a branded digital pathway that makes the next step immediate and clear.

A system designed for context.

Ellesia’s work in leadership development, organizational learning, program design, and public-service training informs her attention to structure, usability, and institutional context. AgencyTap is an independent product and does not imply endorsement by any employer or public agency.

This page explains why she built AgencyTap. Her broader professional biography, leadership work, writing, and intellectual projects live at her canonical professional home.

Read the professional biography of Ellesia Thurmond